{"id":1506,"date":"2017-09-14T15:43:24","date_gmt":"2017-09-14T13:43:24","guid":{"rendered":"http://www.overvakningsbutiken.se/en/?page_id=1506"},"modified":"2024-03-18T12:46:41","modified_gmt":"2024-03-18T11:46:41","slug":"hjalp","status":"publish","type":"page","link":"https://www.overvakningsbutiken.se/en/hjalp/","title":{"rendered":"Hjälp"},"content":{"rendered":"\n\n\t<section class=\"section\" id=\"section_103698335\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t</div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row\"  id=\"row-974001838\">\n\n\n\t<div id=\"col-526523671\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<h2>Våra hjälptjänster</h2>\n<p class=\"thin-font\">För att förenkla för dig som kund har vi tagit fram en fast prislista på kostnader för olika ärenden. Kostnaden beror på om du har garanti/supportavtal eller inte. Vill du se våra enkla och tydliga villkor för våra tjänster hittar du dem <a href=\"http://www.overvakningsbutiken.se/en/tjanstevillkor/\">här</a>.</p>\n\n\t\t</div>\n\t\t\t\t\n<style>\n#col-526523671 > .col-inner {\n  padding: 0px 0px 15px 0px;\n}\n</style>\n\t</div>\n\n\t\n\n\t<div id=\"col-663709176\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"pricing-table-wrapper\">\n  <div class=\"pricing-table ux_price_table text-center box-shadow-3-hover featured-table\">\n    <div class=\"pricing-table-header\">\n      <div class=\"title uppercase strong\">Supportärende per telefon</div>\n      <div class=\"price is-xxlarge\">800 kr / ärende</div>\n              <div class=\"description is-small\">\n          Vi hjälper dig per telefon för att lösa ditt problem på ett snabbt och enkelt sätt. Upptill 45 minuter med utbildad tekniker.        </div>\n          </div>\n    <div class=\"pricing-table-items items\">\n      \n\n<div class=\"bullet-item\" title=\"\"><span class=\"text\">Serviceavtal - 0 kr</span></div>\n\n<div class=\"bullet-item\" title=\"\"><span class=\"text\">Serviceavtal Plus/Premium - 0 kr</span></div>\n\n\n    </div>\n      </div>\n</div>\n\n\n\n\t\t</div>\n\t\t\t\t\n<style>\n#col-663709176 > .col-inner {\n  padding: 20px 0px 0px 0px;\n}\n</style>\n\t</div>\n\n\t\n\n\t<div id=\"col-1238032162\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"pricing-table-wrapper\">\n  <div class=\"pricing-table ux_price_table text-center box-shadow-3-hover featured-table\">\n    <div class=\"pricing-table-header\">\n      <div class=\"title uppercase strong\">Fysisk felsökning (vid ej garanti)</div>\n      <div class=\"price is-xxlarge\">650 kr</div>\n              <div class=\"description is-small\">\n          Du skickar enkelt in din produkt, som saknar garanti, till oss och vi felsöker inom 10 arbetsdagar. Färdiga fraktsedlar, tur- och returfrakt ingår!        </div>\n          </div>\n    <div class=\"pricing-table-items items\">\n      \n\n<div class=\"bullet-item\" title=\"\"><span class=\"text\">Serviceavtal - 0 kr</span></div>\n\n<div class=\"bullet-item\" title=\"\"><span class=\"text\">Serviceavtal Plus/Premium - 0 kr</span></div>\n\n\n    </div>\n      </div>\n</div>\n\n\n\n\t\t</div>\n\t\t\t\t\n<style>\n#col-1238032162 > .col-inner {\n  padding: 20px 0px 0px 0px;\n}\n</style>\n\t</div>\n\n\t\n\n\t<div id=\"col-826073925\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"pricing-table-wrapper\">\n  <div class=\"pricing-table ux_price_table text-center box-shadow-3-hover featured-table\">\n    <div class=\"pricing-table-header\">\n      <div class=\"title uppercase strong\">Hårdvaruåterställning</div>\n      <div class=\"price is-xxlarge\">950 kr</div>\n              <div class=\"description is-small\">\n          Om du glömt ditt lösenord eller liknande skickar du in din produkt till oss för återställning. Frakt ToR ingår!        </div>\n          </div>\n    <div class=\"pricing-table-items items\">\n      \n\n<div class=\"bullet-item\" title=\"\"><span class=\"text\">Serviceavtal - 0 kr</span></div>\n\n<div class=\"bullet-item\" title=\"\"><span class=\"text\">Serviceavtal Plus/Premium - 0 kr</span></div>\n\n\n    </div>\n      </div>\n</div>\n\n\n\n\t\t</div>\n\t\t\t\t\n<style>\n#col-826073925 > .col-inner {\n  padding: 20px 0px 0px 0px;\n}\n</style>\n\t</div>\n\n\t\n\n</div>\n\n\t\t</div>\n\n\t\t\n<style>\n#section_103698335 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n  background-color: rgb(240, 240, 240);\n}\n</style>\n\t</section>\n\t\n<div class=\"row\"  id=\"row-940629872\">\n\n\n\t<div id=\"col-1000078800\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\n<h2>Behöver du hjälp?</h2>\n<p class=\"thin-font\">Om du inte kan lösa ett problem själv finns vi här för dig och det enklaste är om du kontaktar oss enligt alternativen nedan!</p>\n\n\t\t</div>\n\t\t\t\t\n<style>\n#col-1000078800 > .col-inner {\n  padding: 0px 0px 15px 0px;\n}\n</style>\n\t</div>\n\n\t\n\n</div>\n<div class=\"row\"  id=\"row-138514165\">\n\n\n\t<div id=\"col-1725841490\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<h2 class=\"uppercase\">SKicka ett meddelande</h2>\n<h3 class=\"thin-font\"></h3>\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f816-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"816\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"></p> <ul></ul></div>\n<form action=\"/wp-json/wp/v2/pages/1506#wpcf7-f816-o1\" method=\"post\" class=\"wpcf7-form init wpcf7-acceptance-as-validation\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"816\" /><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.4\" /><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" /><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f816-o1\" /><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" /><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" />\n</fieldset>\n<p><label>Namn*</label><br />\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" /></span>\n</p>\n<p><label>E-mail*</label><br />\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" /></span>\n</p>\n<p><label>Telefonnummer</label><br />\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Telefon\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-text wpcf7-validates-as-tel\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"Telefon\" /></span>\n</p>\n<p><label>Meddelande*</label><br />\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"></textarea></span>\n</p>\n<p><label><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-660\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance-660\" value=\"1\" aria-invalid=\"false\" /><span class=\"wpcf7-list-item-label\">Genom att kryssa i rutan godkänner du att dina personuppgifter hanteras enligt vår <a href=\"https://www.overvakningsbutiken.se/en/integritetspolicy/\">integritetspolicy</a>.</label></span></label></span></span></span><br />\n<input class=\"wpcf7-form-control wpcf7-submit has-spinner button\" type=\"submit\" value=\"Skicka\" /></label>\n</p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"></div>\n</form>\n</div>\n\n\n\n\t\t</div>\n\t\t\t\t\t</div>\n\n\t\n\n\t<div id=\"col-237931249\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<h2 class=\"uppercase\">Kontaktinformation</h2>\n<h3 class=\"thin-font\"></h3>\n\t<div id=\"gap-1687237154\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1687237154 {\n  padding-top: 30px;\n}\n</style>\n\t</div>\n\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-left text-left\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 93px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"272\" src=\"https://www.overvakningsbutiken.se/wp-content/uploads/2017/05/telefon-400x272.png\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https://www.overvakningsbutiken.se/wp-content/uploads/2017/05/telefon-400x272.png 400w, https://www.overvakningsbutiken.se/wp-content/uploads/2017/05/telefon-510x347.png 510w, https://www.overvakningsbutiken.se/wp-content/uploads/2017/05/telefon-600x408.png 600w, https://www.overvakningsbutiken.se/wp-content/uploads/2017/05/telefon-768x523.png 768w, https://www.overvakningsbutiken.se/wp-content/uploads/2017/05/telefon.png 801w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" />\t\t\t\t\t</div>\n\t\t\t\t</div>\n\t\t\t</div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<h3>Telefon</h3>\n<p><strong>031-12 56 00 / 08-25 49 99<br />\n</strong></p>\n\n\n\t\t</div>\n\t</div>\n\t\n\t\n\t<div id=\"gap-1970668152\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1970668152 {\n  padding-top: 20px;\n}\n</style>\n\t</div>\n\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-left text-left\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 93px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"272\" src=\"https://www.overvakningsbutiken.se/wp-content/uploads/2017/05/email-400x272.png\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https://www.overvakningsbutiken.se/wp-content/uploads/2017/05/email-400x272.png 400w, https://www.overvakningsbutiken.se/wp-content/uploads/2017/05/email-510x346.png 510w, https://www.overvakningsbutiken.se/wp-content/uploads/2017/05/email-600x407.png 600w, https://www.overvakningsbutiken.se/wp-content/uploads/2017/05/email-768x522.png 768w, https://www.overvakningsbutiken.se/wp-content/uploads/2017/05/email.png 801w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" />\t\t\t\t\t</div>\n\t\t\t\t</div>\n\t\t\t</div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<h3>Mail</h3>\n<p><a href=\"mailto:support@overvakningsbutiken.se/en\">support@overvakningsbutiken.se/en</a></p>\n\n\t\t</div>\n\t</div>\n\t\n\t\n\t<div id=\"gap-1242453519\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1242453519 {\n  padding-top: 20px;\n}\n</style>\n\t</div>\n\t\n\n\n\t\t<div class=\"icon-box featured-box icon-box-left text-left\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 93px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"272\" src=\"https://www.overvakningsbutiken.se/wp-content/uploads/2017/06/oppettider-400x272.png\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https://www.overvakningsbutiken.se/wp-content/uploads/2017/06/oppettider-400x272.png 400w, https://www.overvakningsbutiken.se/wp-content/uploads/2017/06/oppettider-510x346.png 510w, https://www.overvakningsbutiken.se/wp-content/uploads/2017/06/oppettider-600x407.png 600w, https://www.overvakningsbutiken.se/wp-content/uploads/2017/06/oppettider-768x522.png 768w, https://www.overvakningsbutiken.se/wp-content/uploads/2017/06/oppettider.png 801w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" />\t\t\t\t\t</div>\n\t\t\t\t</div>\n\t\t\t</div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<h3>Öppettider</h3>\n<p><strong>Vardagar 9.00-16.00,</strong> lunchstängt 12-12.45</p>\n\n\t\t</div>\n\t</div>\n\t\n\t\n\n\t\t</div>\n\t\t\t\t\t</div>\n\n\t\n\n</div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":259,"featured_media":2762,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"footnotes":""},"class_list":["post-1506","page","type-page","status-publish","has-post-thumbnail","hentry","cameras-"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.5 - https://yoast.com/wordpress/plugins/seo/ -->\n<title>Hjälp | Övervakningsbutiken - specialister på övervakningskameror och kameraövervakning</title>\n<meta name=\"description\" content=\"Förenkla ditt supportbehov med våra hjälptjänster: fast prislista för telefonstupport, felsökning och hårdvaruåterställning.\" />\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" />\n<link rel=\"canonical\" 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